Store Operations Council
The Store Operations Council annual meeting brings together dozens of retailers and the most prestigious sponsors for frank and open discussions about everything in the store. In 2025, we’re in Orlando, steps from Disney! There is no other meeting like this; you’ll get to know every person there, it’s free for retailers to attend, and you’ll come away with fresh ideas and valuable insights you can’t get anywhere else. Send a note to reserve your place!
topics that top operators are talking about
The importance of customer service
Given staff shortages, how are retailers maintaining customer service levels?
Technology experimentation
It’s a golden age for technology in retail with a lot of new technologies coming of age. Operations chiefs say they’d like to get their hands on anything and everything.
Keeping it fresh
Customers and associates alike need variety and new ideas. Hear Retail operations chiefs discuss the actions they’ve taken to liven up the retail experience.
Leveraging AI
AI is providing measurable results across the enterprise. How can operations chiefs leverage agents AI to help store associates?
The need to drive consistency
Driving consistency in stores is vital for a reliable shopping experience and customer loyalty. This requires standardized processes for inventory management, employee training, and customer service to ensure every visit meets quality standards. Regular audits and feedback can highlight improvement areas and uphold these standards. A positive store culture that values consistency empowers employees, enhancing the overall brand experience.
Great reviews from 2024!
“Thank you for having us. It was such a great event and I had plenty of take aways from the group that was present.This is definitely an event I can see myself returning for, again and again.”
“Thanks Cathy. I really enjoyed it. Great job and see you next year!”
“Thanks so much for the invite – will dedicate more time to my travel schedule for the next meeting and be able to attend all of the sessions. It was incredibly insightful and I left with several key takeaways”
“Learnt so much as always! So good to see everyone- thank you all for the amazing discussions. And well done Cathy on another awesome event!”
“Just wanted to say a huge thanks for organising a fantastic event. It was invaluable to myself and the team to meet with retailers, build connections and understand the challenges they are facing.”
“As always a great event, great participants and great discussion. I am glad I am able to present, participate and contribute in a meaningful way to the discussion. Looking for to seeing you again soon. Thanks”
RSVP for 2025 now!
VENDORS, GET IN TOUCH WITH CATHY FOR SPONSORSHIP INQUIRIES!